1. Information We Collect

When you visit our website or use our services, we may collect the following information:

• Personal details (such as your name, email address, and phone number) provided via enquiry forms, bookings, or communication.

• Payment information processed securely via third-party payment providers (we do not store payment details directly).

• Race videos and performance data if you purchase a race analysis package.

• Technical information such as IP address, browser type, and usage data collected automatically via cookies.

2. How We Use Your Information

We use your information to:

• Provide and personalise coaching, mentoring, or race analysis services.

• Communicate with you about bookings, updates, and enquiries.

• Process payments securely.

• Improve our website and services.

• Send newsletters or marketing updates (only if you have opted in).

3. Sharing Your Information

We do not sell or rent your data. Information may be shared only with:

• Service providers (e.g. payment processors, Dropbox for race video uploads, email providers) where necessary to deliver our services.

• Legal authorities if required by law.

4. Data Storage and Security

• All personal information is stored securely and only accessed when required.

• Race videos and performance files are shared via secure, private links.

• We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

5. Cookies

Our website may use cookies to improve your browsing experience and track site usage. You can adjust cookie settings in your browser at any time.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request corrections or updates to your data.

• Request deletion of your personal data (subject to legal obligations).

• Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at: admin@jingramwimming.com

7. Children’s Privacy

If you are under 18, parental consent is required for mentoring or coaching services. Parents/guardians may also be included in communication channels.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:
Jamie Ingram Swimming
Email: admin@jingramswimming.com